My garbage/recycling/brush was not picked up because it was missed or it was put out late. What should I do?
Please have your garbage/recycling/brush set out the night before or no later than 7:00 a.m. on the day of your scheduled collection. Drivers are on a tight schedule and cannot always return if the material is not set out on time. However, if your garbage/recycling/brush was not collected, please call our office at 713-662-8150 or report it to us online at the Request Tracker (see below) as soon as possible. We will attempt to have it picked up that day if possible. Those items will be picked no later than the day of your next scheduled pick up day. If possible, however, we will attempt to collect those items on the next business day.


Please note, if you contact us and/or we receive notification after hours, on the weekend, on a holiday or day before a holiday, the situation will be addressed on the next business day.Request Tracker

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1. I understand I will now be required to maintain the right of way and/or easement that abuts my property. Where can I find more information?
2. What does the City mow?
3. How often does the City mow?
4. What is the resident responsible for in maintaining the right-of-ways?
5. What areas must the residents mow?
6. How much of a fine can I get for not maintaining the right-of-ways?
7. What if I don't have access to the area I am required to mow?
8. What is the collection schedule for Residential Solid Waste?
9. What is the collection schedule for Tree Limbs and Brush?
10. What is the collection schedule for Curbside Recycling?
11. What are the collection requirements for Residential Solid Waste?
12. What are the collection requirements for Tree Limbs and Brush?
13. What is the maximum amount city will haul per day per premises?
14. Where can I purchase the stickers for additional garbage bags and how much are they?
15. What items are NOT collected by the Solid Waste Department?
16. Where can I purchase additional curbside recycling bins?
17. What can be placed in Curbside Recycling?
18. I recently moved into Bellaire but there was no curbside recycling bin at my house. Where can I get one?
19. What is the holiday schedule for solid waste and curbside recycling collection?
20. My garbage bags, curbside recycling and/or tree limbs were not collected and a red tag was placed on it. What does that mean?
21. Does the City provide paper shredding services?
22. Who do I call to report a pothole?
23. Who do I call to report a damaged or missing sign?
24. How do I report a streetlight that is out or damaged?
25. Who do I call to report a water leak, sanitary sewer blockage, storm sewer issue, and/or other water/wastewater/storm sewer problem?
26. Is my drinking water safe?
27. My garbage/recycling/brush was not picked up because it was missed or it was put out late. What should I do?