What can I expect from using this system?

SeeClickFix - Bellaire is an easy way for residents to report concerns directly to the City and have department staff follow up to resolve the issues. Please use an exact address, description, and photo (if possible) to give as much information to City staff so they can investigate and determine the best way to address your concerns. You are encouraged to enter your email address on reports to get automated updates on the status of your issue as City staff work to resolve it. This system is best suited to respond to service requests like potholes, street lights, broken playground equipment, etc., that can be assigned to staff and addressed promptly. Issues requiring immediate attention or those dealing with public safety should be reported directly to the City at 713-662-8222 or Bellaire Police non-emergency line at 713-668-0487 as this system is not monitored 24/7. Call 911 for an emergency.

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1. What can I expect from using this system?
2. What types of things should I report using this system?
3. What should I NOT use this system for?
4. What if I submitted a request but haven't received a response?