What should I NOT use this system for?

Issues threatening public safety or things needing immediate attention (like downed wires or tree limbs in the street) should be reported directly to the City at 713-662-8222 or Bellaire Police non-emergency line 713-668-0487 as this system is not monitored 24/7. Things that require long-term planning, a larger discussion, a community process, or involve multiple departments or non-City entities should be directed to the appropriate department by phone call or email.

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1. What can I expect from using this system?
2. What types of things should I report using this system?
3. What should I NOT use this system for?
4. What if I submitted a request but haven't received a response?