What if I submitted a request but haven't received a response?

The City receives hundreds of requests per day, and departments do their best to respond quickly. If you submitted a request and it hasn't been resolved, or there has been no communication about what to expect in several days, please call 713-662-8286, and a staff member will look up your request and connect with City staff to get an update for you.

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1. What can I expect from using this system?
2. What types of things should I report using this system?
3. What should I NOT use this system for?
4. What if I submitted a request but haven't received a response?