What are the requirements for starting new water, sewer, garbage and recycling service?

Owner/tenant applicants must know who they are buying/renting the property from to initiate service. Applicants must go to the Utility Billing service window and fill out a contract in person. If the home is a new build construction or if you are tenant, you must have of Certificate of Occupancy issued by City of Bellaire Permits Department prior to moving into the home and prior to establishing a City of Bellaire utility account. There is a $90 service fee and a deposit due at time of service request. The deposits are: owner - $50, tenant - $100, and commercial - $100. Owner and tenant deposits are refundable (applied as an account credit) after 12 consecutive months of good pay history. Commercial deposits are released upon termination of account if the account is paid in full.

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1. Where is the Utility Billing service window?
2. What are your hours of operation?
3. What is the phone number for a Utility Billing service representative?
4. Can I contact a Utility Billing service representative via email?
5. What are the requirements for starting new water, sewer, garbage and recycling service?
6. Can I have water service without garbage service?
7. If I am not living in my home and not using water or garbage services, can I have a refund?
8. I moved. Why am I still getting a bill?
9. When is my bill due?
10. Where can I pay?
11. What forms of payment do you accept?
12. Can I set up recurring payments?
13. Can I receive my bill via email?
14. Is my meter read every month?
15. Does the City of Bellaire make any leak/pool filling adjustments?
16. Where can I purchase garbage bags?
17. Where can I purchase a recycling bin?
18. What are the City's utility rates?
19. What is winter averaging?
20. I think I may have a leak. How can I tell?
21. Can I get more information about my smart water meter?
22. Can I see my usage online?
23. Can I access my historical utility bills online?
24. Is my utility billing information confidential?
25. Why is my utility bill unusually high this month?